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Subscription commitment

アダム
Asked 3 years ago

Is it only the smart plan that is commitment free or are all the plans commitment free?

 

Know someone who might be able to answer this question?

1 Answer

0
Votes

Hi Aiko! Only the smart plan bills monthly, so you can choose to cancel at any time and your membership will run out at the end of the monthly period.

Our Smarter (6 month) and Smartest (Annual) plans do have a 30 day moneyback guarantee, but if you cancel after that, you will simply keep your subscription for the reminder of the period you paid for. So let's say you buy a 6 month plan today. If you decide to cancel after January 7th, your plan will remain active until June 7th!

If you decide to keep the plan, you would be automatically billed once every 6 months. I hope this helps! Please let me know if you any additional questions!  

Taylor A.
Answered 3 years ago

Ok, so lets say I buy the smartest plan, how would I cancel the subscription if I decide I don't want it anymore?

アダム
Commented 3 years ago

What you would do is: 1. Go to the top corner of Nihongo Master (where your profile picture is). 2. Click on your profile picture and you will see a button called "Account Settings". 3. After you get to Account Settings and there will be a "Subscription" button. 4. Once you click on that you will see the options to cancel the subscription! I hope this helped! :)

Emmachan
Commented 3 years ago

My mistake... the button that I called "Subscription" is called "Billing"!

Emmachan
Commented 3 years ago

Thank you! :)

アダム
Commented 3 years ago