Premium Membership: How do I change subscription plan?

JeForceX
Asked 1 year ago

 

I have received an e-mail from Nihongo Master with a special offer. Upon clicking on the link provided in the e-mail message, I am taken to my subscription settings page which shows my ongoing annual subscription.

 

How do I change my subscription plan to the special offer as advertised?

Know someone who might be able to answer this question?

1 Answer

6
Votes
+1500

Hello JeForceX...there must have been an error with the email, as special offers are only for members who want to upgrade, not for existing premium members. Of course if our existing members could change to sale prices whenever there was a sale, then everyone would just be on the sale price! That is why it redirected you back to your account page. 

We do have other sales throughout the year, but keep in mind if you cancel your annual subscription, you will not be able to sign up for a new plan until after your existing plan expires. Your plan is currently active through May 9th, 2017. Sorry for the confusion, and please let me know if you have any additional questions!  

Taylor A.
Answered 1 year ago

Thanks for the clarification! Noted and will stay with my current subscription plan until further notice.

JeForceX
Commented 1 year ago